Available courses

Students ages 13–15 require a different approach than older adolescents. Although they may look like teenagers, many are still functioning developmentally as children, particularly in areas such as executive functioning, emotional regulation, social awareness, and independence. Staff who adjust their expectations and interactions to meet these developmental needs are far more successful in building relationships, reducing behavioral challenges, and promoting growth.

This course explores the key differences between working with younger students (13–15) and older students (16–18). You'll learn practical strategies for creating an environment that balances structure with warmth, playfulness with accountability, and consistency with curiosity.

Topics include:

  • Developmentally Appropriate Expectations – Understanding why younger adolescents often need more support than we naturally assume.

  • Playfulness & Affection – Using humor, imagination, games, shared interests, and appropriate nurturing interactions to strengthen relationships while maintaining healthy professional boundaries.

  • Routines & Rhythms – Creating predictable schedules, sensory-friendly environments, strong bedtime routines, and clear expectations that support developing executive functioning.

  • Communication Strategies – Using brief, concrete directions, visual supports, color-coding, and breaking tasks into manageable "micro-demands."

  • Curiosity Instead of Assumptions – Responding thoughtfully when younger students repeat words, ideas, or topics they do not fully understand.

  • Positive Peer Influence – Leveraging appropriate mentoring relationships with older students to encourage growth and model healthy behaviors.

  • Classroom Applications – Adapting teaching methods to match shorter attention spans, higher movement needs, and developing executive functioning through visual supports, routines, and playful learning.

Throughout the course, one central principle remains constant: 12–15-year-olds are younger than we often think. When we respond to them with developmentally appropriate expectations, consistent routines, playful engagement, and genuine warmth, we create the conditions where they feel safe, connected, and ready to learn.


Retraining of Caregiver basics completed annually.

The Annual Certification ensures all employees have a shared, up-to-date understanding of the standards, expectations, and practices that support a safe, consistent, and effective work environment. This certification brings together essential topics related to safety, professionalism, compliance, and care so that everyone is aligned on how we show up, make decisions, and carry out our responsibilities each year. Completing the Annual Certification helps reinforce knowledge, build confidence, and support our collective responsibility to protect the individuals we serve and the community we work in.


The Heritage Community Sundance Pass Training for the Season Year 2025-2026